If you recently reinstalled All Topo Maps on
a new computer, you probably need to update the viewer to the latest
version.
If you are looking for program updates for All Topo
Maps, they can be found [
here ].
Sales of All Topo Maps
products ended on March 1, 2017. Official support of All Topo
Maps ended on March 1, 2018. Unofficial factory support of All
Topo Maps ended on October 1, 2018.
| Date |
Event |
| 1 March
2017 |
End of
Sales |
| 1 March
2018 |
End of
Support |
| 1 October
2018 |
End of
'Free telephone support' |
| 1 March
2019 |
End of
'Free Support by email' |
| 1 March
2020 |
End of
'Paid email Support'
End of 'Paid Telephone Support' |
We understand that you may have purchased
All Topo Maps with the expectation that iGage Mapping
Corporation would provided unlimited, free technical support for
your product forever. This is not the case.
Beginning October 1st 2018, we will attempt
to answer reasonable questions submitted by email to the address:
info7@igage.com.
Beginning October 1st
2020 we will no longer provide any All Topo support, in any form,
for any reason.
The purchase of support is not required to
submit a bug report, however no program changes or bug fixes will be
entertained, no matter what. If the current build of All Topo
Maps fails to transition to a future version of Windows, fixes
will not be available or contemplated. For this reason we
strongly suggest that you migrate any critical applications to other
products.
|
