Ashtech Products - Limited Warranty

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The 2010 Ashtech Warranty for North Central and South America is reprinted below.

 

Ashtech Products - Limited Warranty

(North, Central and South America)

Ashtech warrants their GPS receivers and hardware accessories to be free of defects in material and workmanship and will conform to our published specifications for the product for a period of one year from the date of original purchase. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL PURCHASER OF THIS PRODUCT.

In the event of a defect, Ashtech will, at its option, repair or replace the hardware product with no charge to the purchaser for parts or labor. The repaired or replaced product will be warranted for 90 days from the date of return shipment, or for the balance of the original warranty, whichever is longer. Ashtech warrants that software products or software included in hardware products will be free from defects in the media for a period of 30 days from the date of shipment and will substantially conform to the then-current user documentation provided with the software (including updates thereto). Ashtech's sole obligation shall be the correction or replacement of the media or the software so that it will substantially conform to the then- current user documentation. Ashtech does not warrant the software will meet purchaser's requirements or that its operation will be uninterrupted, error-free or virus-free. Purchaser assumes the entire risk of using the software.

PURCHASER'S EXCLUSIVE REMEDY UNDER THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT, AT ASHTECH'S OPTION, OF ANY DEFECTIVE PART OF THE RECEIVER OR ACCESSORIES WHICH ARE COVERED BY THIS WARRANTY. REPAIRS UNDER THIS WARRANTY SHALL ONLY BE MADE AT AN AUTHORIZED ASHTECH SERVICE CENTER. ANY REPAIRS BY A SERVICE CENTER NOT AUTHORIZED BY ASHTECH WILL VOID THIS WARRANTY.

To obtain warranty service the purchaser must obtain a Return Materials Authorization (RMA) number prior to shipping by calling 1-800-229-2400 (North America) or 1-408-572-1134 (International) and leaving a voice mail at option 3, or by submitting a repair request on-line at: http://ashtech.com (fill out the RMA request from under the Support tab). The purchaser must return the product postpaid with a copy of the original sales receipt to the address provided by Ashtech with the RMA number. Purchaser’s return address and the RMA number must be clearly printed on the outside of the package.

Ashtech reserves the right to refuse to provide service free-of-charge if the sales receipt is not provided or if the information contained in it is incomplete or illegible or if the serial number is altered or removed. Ashtech will not be responsible for any losses or damage to the product incurred while the product is in transit or is being shipped for repair. Insurance is recommended. Ashtech suggests using a trackable shipping method such as UPS or FedEx when returning a product for service.

EXCEPT AS SET FORTH IN THIS LIMITED WARRANTY, ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR ANY PARTICULAR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT, ARE HEREBY DISCLAIMED AND IF APPLICABLE, IMPLIED WARRANTIES UNDER ARTICLE 35 OF THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS. Some national, state, or local laws do not allow limitations on implied warranty or how long an implied warranty lasts, so the above limitation may not apply to you.

The following are excluded from the warranty coverage: (1) periodic maintenance and repair or replacement of parts due to normal wear and tear; (2) batteries and finishes; (3) installations or defects resulting from installation; (4) any damage caused by (i) shipping, misuse, abuse, negligence, tampering, or improper use; (ii) disasters such as fire, flood, wind, and lightning; (iii) unauthorized attachments or modification; (5) service performed or attempted by anyone other than an authorized Ashtech Service Center; (6) any product, components or parts not manufactured by Ashtech; (7) that the receiver will be free from any claim for infringement of any patent, trademark, copyright or other proprietary right, including trade secrets; and (8) any damage due to accident, resulting from inaccurate satellite transmissions. Inaccurate transmissions can occur due to changes in the position, health or geometry of a satellite or modifications to the receiver that may be required due to any change in the GPS. (Note: Ashtech GPS receivers use GPS or GPS+GLONASS to obtain position, velocity and time information. GPS is operated by the U.S. Government and GLONASS is the Global Navigation Satellite System of the Russian Federation, which are solely responsible for the accuracy and maintenance of their systems. Certain conditions can cause inaccuracies which could require modifications to the receiver. Examples of such conditions include but are not limited to changes in the GPS or GLONASS transmission.) Opening, dismantling or repairing of this product by anyone other than an authorized Ashtech Service Center will void this warranty.

ASHTECH SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DAMAGES RESULTING FROM DELAY OR LOSS OF USE, LOSS OF OR DAMAGES ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY EVEN THOUGH CAUSED BY NEGLIGENCE OR OTHER FAULT OFASHTECH OR NEGLIGENT USAGE OF THE PRODUCT. IN NO EVENT WILL ASHTECH BE RESPONSIBLE FOR SUCH DAMAGES, EVEN IF ASHTECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This written warranty is the complete, final and exclusive agreement between Ashtech and the purchaser with respect to the quality of performance of the goods and any and all warranties and representations. This warranty sets forth all of Ashtech's responsibilities regarding this product. This limited warranty is governed by the laws of the State of California, without reference to its conflict of law provisions or the U.N. Convention on Contracts for the International Sale of Goods, and shall benefit Ashtech, its successors and assigns.

This warranty gives the purchaser specific rights. The purchaser may have other rights which vary from locality to locality (including Directive 1999/44/EC in the EC Member States) and certain limitations contained in this warranty, including the exclusion or limitation of incidental or consequential damages may not apply. For further information concerning this limited warranty, please call or write: Ashtech LLC.

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 Igage

Igage Mapping Corporation
1545 S 1100 E STE 1
Salt Lake City UT 84105
Voice +1 801 412-0011, Fax +1 801 412-0022

Igage Mapping Corporation is an authorized reseller of Ashtech mapping, survey and reference GPS products.

MobileMapperCE, MobileMapperCX, ProMark3, ProMark 500, ProFlex 500, MB500 and Z-Max are trademarks of Ashtech LLC. All other product and brand names are trademarks of their respective holders.